| Reference: | M389 |
|---|---|
| Title: | Telecoms Support Member |
| Perm/Temp: | Permanent |
| Salary: | £15 - £18k |
| Postcode: | BN |
| Description: | Telecoms Support Consultant General Telephone Enquiries (existing & new customers) - Taking calls from usually existing customers Product Enquiries & Up-sale Opportunities – Advising customers on additional equipment i.e: handsets, cabling, voicemail, headsets, music/messaging on-hold, telephone system upgrades & other peripheral equipment. Product Enquiries & Up-sale Opportunities – Advising customers on additional equipment i.e: handsets, cabling, voicemail, headsets, music/messaging on-hold, telephone system upgrades & other peripheral equipment. Following established fault reporting procedures. Technical Assistance– Dealing with customer enquiries in relation to the features and use of the their telephone systems. Database Entry & Update – Keeping the customer ‘systems’ database fully updated. Regular Customer Service Calls – Telephone calls to all of the |
| Send us your cv: | Apply |